# Retail

Next-Gen Retail, Engineered Smarter.

## Reimagining Retail with Agility, Personalization, and Innovation

In today’s connected economy, retail success hinges on agility, personalization, and digital innovation. From optimizing store operations to building hyper-personalized customer journeys, leading retailers are transforming legacy systems into modern, data-driven platforms. Ness helps you stay ahead—by turning insights into outcomes, and complexity into simplicity.

### $1M+ Revenue Impact
AI-powered recommendations and clickstream analytics boosted conversion and cross-sell for Art.com.

### 50% Faster Checkout
Integration hub reduced in-store transaction time below 30 minutes for TCC Verizon retailer.

### 10x Scalability & 11M+ Users Engaged
Kafka re-architecture and mobile app modernization enabled a leading retail organization to support rapid growth, expand fulfillment capabilities, and increase customer engagement, achieving 4.8+ app store ratings.

### 3,000+ Hours Saved & Real-Time Insights
Low-code Power Apps and unified data lakes automated reporting across 400+ retail locations, enabling predictive analytics and delivering a comprehensive 360-degree view of customers.

## Industry Challenges We Solve

We help retailers address their biggest challenges

### Siloed data & fragmented customer views?
We build centralized customer data platforms that power personalized experiences.

### Inefficient inventory and fulfilment models?
We enable real-time visibility and smarter supply chain planning.

### Legacy tech holding back innovation?
We modernize your platforms and integrate SaaS tools to improve scalability and time-to-market.

### Disconnected channels and inconsistent experiences?
We unify in-store and digital touchpoints to drive loyalty and omnichannel success.

## Our Solutions

### Smart Commerce

### Smart Warehouse & Logistics

### Smart Procurement & Inventory

### Smart Consumer

## Why Ness ?

### Deep Retail & Digital Expertise
Extensive experience across retail, loyalty, and digital commerce.

### Proven Partnerships
Long-standing client relationships with 8+ years average tenure.

### Global Engineering Delivery
At-scale execution across North America, Europe, and India.

### Strategic & Specialized Approach
Strong alliances with AWS, Azure, Snowflake, Salesforce, and Databricks, combining consulting, product thinking, and engineering execution.

## Featured Experts

### Ganesh Venkataraman
Retail & Digital Commerce Leader

### Manoj Bhaskaran
Retail & Digital Commerce Leader

### Tausif Hameed
Retail & Digital Commerce Leader

## Case Studies

### How a Canadian Retail Leader Unified Sales, Loyalty, Warehouse, and Logistics Operations

### How a Global Supply Chain Leader Accelerated Scalability, Quality, and Product Agility

### Unlocking scalable loyalty execution across a complex retail and banking ecosystem

## Insights

### How GenAI is transforming content creation and syndication in e-commerce

### Salesforce Customer Data Management: Unify & Analyze Data

### AI-generated Sales Intelligence: Rapid Meeting Preparation for More Effective Client Conversations

### Salesforce Net Zero Cloud: Hit Sustainability Goals Faster

### The Top Five Myths About CRM Integration Debunked

## Let’s Engineer What’s Next. Together.

Partner with us to build intelligent solutions faster and smarter.