# Salesforce

Transform with Salesforce. Deliver Results with Ness.

## Transform with Salesforce. Deliver Results with Ness.

At Ness, we go beyond CRM implementation. Our Salesforce Practice is designed to deliver business outcomes—faster time to value, improved customer experience, and scalable enterprise-grade solutions.

### 20% Faster Quoting & 30% More Accurate Orders

Built a custom mobile-first Salesforce app integrated with SAP to boost sales rep productivity. Field Sales Transformation in Industrial Manufacturing

### 40% Faster Onboarding

Reimagined client onboarding with Salesforce Financial Services Cloud, integrating KYC, risk profiling, and workflow automation. Customer Onboarding in Financial Services

### 25% Faster Resolutions

Unified multiple CRMs into a single Salesforce platform, automated ticketing, and enabled AI-based triage. Service Optimization in MedTech

## Our Offerings

### Customer Experience Transformation

[Learn More](https://www.ness.com/services/salesforce/customer-experience-transformation)

### Salesforce Lifecycle Management

[Learn More](https://www.ness.com/services/salesforce/salesforce-lifecycle)

### Customer Analytics & Insights

[Learn More](https://www.ness.com/services/salesforce/customer-analytics-insights)

## Competencies & Tools

### NessNetZero

Sustainability-focused solutions and accelerators leveraging Salesforce Net Zero Cloud

### NessFusion

A data orchestration and analytics tool for data unification, governance and decision making

## Why Ness?

We bring the full power of Salesforce to your enterprise with a product-engineering DNA, strong domain expertise, and a deep focus on outcomes—not just licenses or configurations.

### Full-Spectrum Salesforce Services

From strategy and consulting to implementation, customization, and managed services—we support the entire Salesforce lifecycle across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Commerce Cloud, and beyond.

### Cross-Cloud Expertise

Unified customer data, omnichannel engagement, automated workflows—our integrated solutions span the entire Salesforce ecosystem, ensuring seamless interoperability and higher ROI.

### Industry-Aligned Accelerators

With reusable assets, prebuilt connectors, and solution frameworks across Financial Services, Manufacturing, Healthcare, and Education, we reduce time-to-market and implementation costs.

### Business Outcomes at the Core

We don’t just implement platforms—we solve problems. From increasing field productivity to streamlining customer onboarding, our solutions are mapped to tangible KPIs.

## Featured Experts

Talk to our expert and unlock the power of Intelligent Engineering

### Aine Johnson

Salesforce Transformation Leader

### Alok Agarwal

Salesforce Transformation Leader

### Charly Prinsloo

Salesforce Practice Leader

[Charly Prinsloo LinkedIn](https://www.linkedin.com/in/charly-prinsloo-62471720/)

### Guy Welby-Everard

Salesforce Transformation Leader

## Case Studies

### How a Global Private Equity Leader Accelerated Investor Reporting, Prospecting, and Decision-Making

Client Overview: The client is one of the world’s leading private equity firms, headquartered in New York City and managing more…

[Read More](https://www.ness.com/case-studies/how-a-global-private-equity-leader-accelerated-investor-reporting-prospecting-and-decision-making/)

### AI-generated Sales Intelligence: Rapid Meeting Preparation for More Effective Client Conversations

Client Overview: The client is a global research and advisory organization that supports enterprise sales teams with data and insights to…

[Read More](https://www.ness.com/case-studies/ai-generated-sales-intelligence-rapid-meeting-preparation-for-more-effective-client-conversations/)

### Unlocking scalable loyalty execution across a complex retail and banking ecosystem

Client Overview: A leading North American retail and financial services enterprise operates a highly diversified portfolio of consumer businesses, spanning physical…

[Read More](https://www.ness.com/case-studies/unlocking-scalable-loyalty-execution-across-a-complex-retail-and-banking-ecosystem/)

## Strategic Partnerships That Drive Innovation

Collaborating with industry leaders to deliver cutting-edge digital solutions.

[Explore Ecosystem](https://www.ness.com/ecosystem)

### Partnerships

**Azure**

**Concierto**

**Salesforce**

**Confluent**

**Snowflake**

**Databricks**

**AWS**

## Insights

Explore perspectives, research, and best practices from the forefront of intelligent engineering.

### Blogs

#### 7 Tips to Find the Right Salesforce Partner

12 March 2020 After you have decided to deploy Salesforce as the right CRM…

[Read More](https://www.ness.com/blog/7-tips-to-find-the-right-salesforce-partner/)

#### Salesforce Customer Data Management: Unify & Analyze Data

Important insights into unifying and managing your customer data with Salesforce.

[Read More](https://www.ness.com/blog/unifying-analyzing-your-customer-data-with-salesforce/)

#### Redefining Carbon Accounting as a Service with Ness & Salesforce Net Zero Cloud

Insights into sustainability and carbon accounting.

[Read More](https://www.ness.com/blog/redefining-carbon-accounting-as-a-service-with-ness-salesforce-net-zero-cloud/)

#### How to Make Your Salesforce Instance Performance Gold Medal Worthy

Focus on improving Salesforce performance.

[Read More](https://www.ness.com/blog/how-to-make-your-salesforce-instance-performance-gold-medal-worthy/)

## Let’s Engineer What’s Next. Together.

Partner with us to build intelligent solutions faster and smarter.
